Beds R Us was awarded a Quality Service Award for Excellence in Service and Consumer Satisfaction by Reader's Digest.
This award is voted by New Zealand consumers.
The brand was voted on and highly rated across 5 different aspects of service:
- Personalisation - providing a personalised experience.
- Understanding - understanding how customer feels
- Simplicity - making the process quick and easy for the customer
- Reliability - being reliable
- Satisfaction - delivering on the customer's expectations