TERMS AND CONDITIONS
Welcome to Furniture Gallery Blenheim. By purchasing products from our store, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
Products and Availability
We make every effort to ensure that our product descriptions and prices are accurate and up to date. However, we cannot guarantee that the information is error-free and reserve the right to correct any errors or omissions. All products are subject to availability, and we reserve the right to modify or discontinue any item without notice.
Purchasing and Payment
Payment can be made using cash, debit card, credit card or via finance arrangements. Once your purchase is complete, we will provide you with a receipt and discuss delivery options.
Delivery and Assembly
We offer delivery and assembly services for an additional fee. Delivery fees are based on the distance from our store to your delivery address. Assembly fees are based on the complexity of the product. Delivery and assembly times will be arranged with you at the time of purchase.
Faulty or Damaged goods
For products that arrive damaged or faulty, Furniture Gallery Blenheim will replace or repair the product as per our obligations from the consumer guarantees act.
Where repair or replacement of damaged or faulty goods is not possible, a full refund will be issued for the value of the damaged goods. Goods must be returned in accordance with our Returns Policy.
Under the Consumer Guarantees Act, customers are entitled to a repair, replacement, or refund if a product they have purchased is faulty or does not meet the required standard. In such cases, Furniture Gallery Blenheim will have the product assessed by an independent assessor to determine the appropriate remedy of repair, replacement, or refund as required by the Consumer Guarantees Act.
All our products come with a minimum 12-month warranty against manufacturing defects. If you experience any issues with your product, please contact us, and we will do our best to resolve the issue.
At Furniture Gallery Blenheim, we respect your privacy and are committed to protecting your personal information. When you make a purchase, we may collect information such as your name, address, email address, and contact details to fulfil your order. We will not share this information with any third parties without your consent, except where required by law. Your information will be kept confidential and secure and will only be used for the purposes of fulfilling your order and providing you with customer service or email contact you from time to time.
Limitation of Liability
We will not be liable for any direct or indirect damages arising from the use or inability to use our products, including but not limited to, loss of profits or revenue, or any incidental or consequential damages.
These terms and conditions are governed by the laws of New Zealand, and any disputes will be resolved in the courts of New Zealand.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or in-store.